Case Studies

After the development of cloud-based call center software to support the sales process with the outstaff service:

• The cloud-based software provided a user-friendly interface and streamlined workflows, simplifying tasks and reducing manual efforts;
• The advanced features and functionalities offered by the call center software allowed the sales team to manage and track customer interactions effectively;
• The powerful software platform attracted and engaged potential customers, expanding the customer base and fostering long-term relationships with clients;
• By incorporating call recording and consent management features, the call center software helped maintain adherence to legal requirements;
• The automation and efficiency provided by the software optimized the sales process, enabling agents to handle more calls, reach a larger audience, and achieve higher sales targets;
• The outstaff specialist provided expertise in areas the client’s internal team lacked and managed to increase their efficiency for this project.

Our team achieved remarkable success by completing the CRM project, bringing forth significant enhancements and improvements to the overall system:

• The notification system operates seamlessly in the background, automatically informing users about important updates, events, or changes within the CRM platform;
• An internal chat system revolutionized communication between all parties involved in the CRM project to enable users, administrators, and team members to have real-time conversations, facilitating smooth collaboration and efficient exchange of information;
• By consolidating various functionalities, such as customer management, sales tracking, reporting, and analytics, into a unified interface, users can now access all the necessary tools and features from a single location;
• Administrators are empowered to quickly modify or improve the notifications based on user feedback and evolving requirements;
• The internal chat system eliminates the need for external communication platforms, consolidating all communication within the CRM system.

Creating a cross-platform Electron application for brand protection allowed to:

• Verify the authenticity, and track the supply chain by linking QR codes to the product content;
• Increase the involvement and loyalty of end consumers by giving them access to product information, promotions, and interactive features through the app;
• Collect valuable data to improve business operations to make informed decisions and optimize marketing strategies;
• Optimize the process of large-scale deployment of QR codes to facilitate efficient implementation across multiple products and locations, saving time and resources;
• Create an API for SMS notifications, allowing us to send real-time updates and relevant information directly to consumers’ mobile devices;
• Integrate these functions with the existing system, ensuring a seamless and unified experience for the brand and its consumers.

After performing App Store Optimization, we got the following results:

• App store keyword positions surged by 133%, indicating a significant increase in its visibility among users.
• Improved ratings distinguish the client app from competitors and establish a positive reputation in the market.
• The app’s ranking rose significantly in stores and increased the chances of being noticed by potential users.
• Enhanced appeal drove increased downloads, showcasing the positive impact of its improved features and user experience.
• Optimization efforts expanded the consumer audience, capturing
  the attention of previously untapped user segments.
• Our team identified growth opportunities for the app, paving the way for continued success and further development.

Following the successful development of our innovative and efficient CRM billing system, several notable benefits and features have emerged:

• By prioritizing customer-centric features, the system ensures a seamless and personalized journey for each user;
• The CRM system integrates a multitude of essential and complex functions into one synchronized platform to simplify the billing process;
• The advanced system manages payments and focuses on reliability, security, and ease of use to prioritize reliability, guaranteeing smooth payment processing and minimizing disruptions or errors that could impact the customer experience;
• The system seamlessly guides customers through the process to protect users and eliminate confusion or potential errors, enhancing user trust and safeguarding their interests;
• Admin features such as transaction monitoring, dispute resolution, refunds, order cancellations, or fraud detection have been added to facilitate proper control;
• Implementing this powerful CRM billing system has yielded significant benefits, including increased company profits and elevated levels of customer satisfaction.

The development of a website for the Educational Company allowed it to expand its capabilities in providing services:

• The website is equipped with a robust and specially configured balancer, ensuring its resilience to heavy traffic loads and a smooth user experience even during peak periods of high demand;
• The website’s infrastructure is designed to handle a large number of transactions simultaneously, enabling efficient processing and seamless execution of orders;
• To enhance user engagement and facilitate a personalized experience, each client is provided with access to a comprehensive history of their transactions, view their ordered written works, and provide ratings and feedback for the assigned writers;
• Filters such as deadline, price, academic level, and type of written work allow users to quickly find the most suitable options tailored to their specific requirements;
• Security is of paramount importance, and the service has been developed in strict compliance with modern security standards to ensure the protection of sensitive financial information and provide peace of mind to both clients and writers;
• The website’s monolithic architecture guarantees uninterrupted operation, minimizing the risk of downtime and ensuring a seamless user experience.

After conducting Search Engine Optimization for Cancer Consulting Center, our team saw good results for the client:

• The SEO efforts had a direct impact on driving more organic traffic to the website, resulting in increased visibility and improved search engine rankings;
• The continuous optimization of the website, along with the expanding keyword portfolio, contributed to the steady rise in clicks, generating valuable leads and potential customers for the company;
• The implementation of SEO strategies, including improved keyword rankings and well-crafted written texts, played a pivotal role in boosting the company’s online visibility and driving significant increases in website clicks;
• The upward trajectory in website traffic showcases the effectiveness of SEO services in improving online presence, expanding keyword rankings, and ultimately driving business growth;
• After availing of SEO services, significant improvements were observed in their online visibility and click-through rates;
• The extensive keyword coverage ensured the company’s website appeared prominently in relevant search queries, driving targeted traffic and expanding its online reach.

After the successful development of a functional and user-friendly mobile application, notable benefits have emerged, enhancing the experience of users interacting with their digital fireplace:

• Through careful development and optimization, the mobile application ensured smooth and reliable communication between the user’s device and the digital fireplace;
• The intuitive interface and user-friendly features enabled seamless control and adjustment of various fireplace settings, such as temperature, flame intensity, and lighting effects;
• Eradication of restrictions and connectivity issues improved the overall functionality and usability of the application, enhancing user satisfaction and eliminating frustration;
• The visual elements, layout, and navigation have been redesigned to align with the new capabilities and ensure a cohesive and intuitive user experience;
• Thanks to the modular development approach employed, the mobile application offers the flexibility to add new features at any time in the future;
• The application enables easy and intuitive control, enhances the user interface, and offers the potential for future feature enhancements.

In the process of long-term cooperation with Miacademy, the client received a fruitful result and well-organized work on an ongoing basis:

• The past two years have been marked by a highly successful collaboration between Develux and Miacademy, resulting in the creation of over 700 outstanding videos;
• Our dedicated team has taken the company’s video production to unprecedented levels, increasing its volume by an astounding two thousand times;
• Throughout this journey, we have consistently demonstrated our commitment to delivering work of the highest quality, meeting deadlines with precision, and ensuring clear communication every step of the way;
• As we continue to strengthen our partnership, Develux remains committed to surpassing the expectations of Miacademy and providing them with innovative and compelling video solutions;
• We delivered on the unique vision and requirements of Miacademy, enabling us to consistently produce exceptional videos that resonate with their audience and drive their business objectives;
• Client satisfaction reflects our ability to consistently exceed expectations, providing them with top-notch video content that effectively communicates their brand message and captivates their target audience

As a result of our comprehensive SEO services, the client’s website underwent a remarkable transformation:

• The positive impact was evident as the client not only regained their previous levels of website traffic but also experienced a substantial increase, soaring from 97,000 to an impressive 423,000 visitors;
• The website’s conversion rate saw a notable improvement of 15%, indicating that the site was effectively engaging and converting visitors into customers;
• We meticulously eliminated any technical glitches, streamlined unnecessary links, and eliminated ineffective redirects and guest posts;
• With their website now ranking prominently in search engine results, the business became more visible to potential customers, resulting in a boost in inquiries, leads, and conversions;
• We implemented a strategic approach to maintain the site’s high search engine rankings and sustain the acquired traffic;
• To ensure the website’s continued success, the client received consistent and planned SEO support from our team, including monitoring the website’s performance, optimizing keywords, updating content, and adapting to algorithm changes.

The development of client modules for the freelance platform has opened up a wide range of access and benefits for users, providing them with powerful tools to streamline their work processes:

• This CRM solution prioritizes ease of use, ensuring that users can navigate and utilize its functionalities with minimal effort;
• The client modules also offer fast processing capabilities for various complex work processes and input data, managing multiple projects simultaneously or handling large volumes of data;
• Users receive real-time updates and alerts, ensuring that they are promptly informed about project updates, milestones, deadlines, and communication from freelancers;
• There is an intuitive and convenient solution in an auction style to simplify the freelancer selection process and allow clients to make informed decisions based on their specific requirements and preferences.;
• ‍Development of forms for order details and their arrangement in a single database ensures that all relevant project information is stored in one location;
• File exchange between the customer and the freelancer promotes efficient collaboration and eliminates the need for external file-sharing platforms.

After years of fruitful collaboration, Develux has developed a deep understanding of the needs and requirements of our valued client:

• Our extensive experience enables us to consistently deliver work that exceeds expectations, resulting in high client satisfaction and minimal post-completion revisions;
• With a longstanding partnership spanning four years, we have become a trusted partner to our client, covering a wide range of their video production needs and catering to their individual preferences;
• Whether our client needs promotional videos, instructional content, or any other type of video, we possess the necessary skills and resources to bring their vision to life;
• Our unique approach allows us to seamlessly adapt to the client’s specific industry, brand identity, and target audience, ensuring that our work aligns perfectly with their existing strategies and objectives;
• While we offer innovative ideas and insights, we always maintain a keen focus on the client’s vision and objectives, understanding the importance of staying within the client’s established direction and brand guidelines;
• As we continue this successful partnership, Develux remains dedicated to delivering top-notch video production services that not only meet but exceed our client’s expectations.

Our team dedicatedly implemented all the client’s requirements and successfully integrated the planned functionality into the application:

• By closely adhering to the project timeline, we ensured that the client received the finished product on schedule, allowing for a seamless deployment;
• Security was a top priority during the development process, and our specialists implemented robust encryption measures for the password system to save sensitive information;
• In addition to facilitating reservations and check-ins, the application streamlined the process of accessing hotel services by consolidating all additional charges into a single bill;
• The client can utilize the application across multiple hotels and easily make edits to hotel details and photos, empowering them to maintain up-to-date information effortlessly and tailor the application to suit their evolving needs;
• Encouraged by the positive outcomes and the application’s potential, the client has expressed a desire to expand its functionality in partnership with us further;
• Together, we continue to explore new possibilities and enhance the application’s features, ensuring that it remains a valuable asset for the client and a seamless experience for hotel guests.

After the implementation of our solutions, the client’s website experienced significant improvements in various aspects:

• The website’s loading speed was enhanced, resulting in a 40% increase in performance, providing a better user experience and contributing to improved search engine rankings;
• Our team ensured that the website was built with scalability in mind, allowing it to handle increased traffic and accommodate future growth without compromising performance;
• To facilitate rapid deployment and updates, we implemented Continuous Integration and Continuous Deployment (CI/CD) processes enabling the client to introduce new functionalities and updates to the website swiftly, ensuring a seamless user experience;
• The website was developed on the latest version of the Laravel framework, a popular and robust PHP framework known for its scalability, security, and extensive feature set to create a stable and efficient website;
• Our team effectively translated client design vision into reality, ensuring that the website accurately reflects company brand identity and engages visitors effectively;
• The excellent performance of the new site, combined with its visually appealing design, has garnered positive feedback from users and contributed to an overall positive user experience.

In conclusion, after the use of Search Engine Optimization by our specialists, the website of the clinic received positive dynamics:

• Two months after addressing technical errors and optimizing the site’s loading speed, the client witnessed a significant improvement in site views.
• The site’s semantic visibility experienced a notable boost following content updates and an enhancement in the expertise showcased by the authors.
• The call conversion rate witnessed a significant improvement, jumping from 1% to an impressive 3%, demonstrating the tangible impact of our comprehensive approach in driving targeted traffic;
• As part of our optimization efforts, we successfully increased the client’s positions in local publishing through the optimization of Google My Business;
• The booking system integration enabled users to conveniently make appointments or reservations through the website, enhancing the client’s overall business operations and providing a seamless user experience;
• The improved visibility in local search results profoundly impacted the client’s online presence, effectively attracting a higher volume of targeted traffic from their specific geographical area.