Case Details
Customer expectations:

The client wanted a modern website with a convenient interface for clients and writers, high work standards, and a secure payment system.

The objective of the project:

To develop an information site that answers the questions of customers and writers, an internal platform where each user will have a separate account and a variable payment system with compliance with all security requirements.

Challenge:

The customer wanted an extensive list of individual functions to be implemented quickly.

Solution
  • Evaluated the project, created the team, and determined the main goals;
  • Came up with an individual solution, taking into account all the requirements and wishes of the client;
  • Created an information site for users with a convenient and understandable interface and an attractive design;
  • Developed an internal platform in compliance with all quality and safety standards;
  • Connected the optional payment systems to make it convenient for users to buy services;
  • Developed a Rest API for the coordinated operation of the website;
  • Tested all functionality for bugs and inaccuracies.
Result
  • The website can withstand a heavy load thanks to a specially configured balancer;
  • A large number of transactions can be processed simultaneously;
  • Each client has a personal account where there is a history of transactions, ordered written works, and ratings of writers;
  • Each writer has access to the list of completed works, statistics of how much was earned, and feedback from clients;
  • A separate search page has been implemented with a large number of filters by the deadline, price, academic level, and type of written work;
  • The service is developed in compliance with modern security requirements, so payments are made safely;
  • The website is developed based on a monolithic architecture, so it can guarantee uninterrupted operation.
Business Value
The client gained a competitive advantage by providing a writing service accessible to a broader audience of buyers. The implementation of filters empowered users to customize their preferences, such as price and deadline, making the service more affordable and accommodating to their needs. This expanded accessibility resulted in increased customer engagement, higher conversion rates, and, ultimately, greater business development.