Get Expert Consultancy
Your organization might not have people who understand how to handle a CRM project. To successfully implement CRM software, you need industry experts who know how to organize analytical data and use it to enhance the customer experience.
Your company might not have a clear executive strategy for supporting a CRM solution and tracking its usage. The project might also go over budget because of unexpected costs like hidden licensing fees. Our expert consultants, on the other hand, will know exactly what to expect and will pore through the fine print.
We use state-of-the-art computer systems to create and produce optimal, innovative results that stand at the vanguard of technology.Our CRM consultants are widely versed in available third-party plugins and add-ons. Tapping into our expertise allows you to find apps that make your CRM systems even better!
As part of this CRM consulting service, we can help with the selection of an ideal platform, perform a business case analysis (including ROI, NPV, cost, and outcomes), train your marketing, customer service, and sales teams, and provide ongoing support until implementation is successful.
As your data-driven system ages, you might need to consolidate your siloed repositories and move them to a modern CRM solution. This can be a daunting process, but our expert consultants are here to remove the burden of risk.
We can create a consolidation plan, train the relevant teams, produce integration and customization specifications for each included CRM, and produce an account-centered design.
Need to develop new, custom CRM software altogether? Develux has built plenty of CRM solutions; we tailor each one specifically to the client. We have deep expertise in software road mapping, UI/UX design and development, testing, deployment, and maintenance. We can also create custom web, desktop, and mobile apps that work with your CRM system.
While our CRM consulting firm has provided consultancy services for a wide variety of industries, we have comprehensive experience in e-commerce and education.
Specifically, here’s what we can provide consultancy on for both industries:
Creating a business case
Selecting or developing a platform that offers a 360-degree customer view, deep data analytics, personalized email marketing, and more
Ensuring your CRM is integrated with your eCommerce site and platform
Integrating your CRM with all communication channels, such as social media, email messaging, and phone calls
Creating a business case
Our CRM experts will select or develop a platform that offers prospect management features, real-time program insights, and student support tools
Ensuring your CRM is integrated with your educational institution’s website and any relevant mobile or desktop apps
Our CRM consultants will integrate your CRM with all communication channels, such as social media, email messaging, and phone calls
Get Expert Consultancy
We offer various Salesforce consulting services, including:
If you aren’t interested in Salesforce or Microsoft Dynamics consulting services and would rather get consultancy on custom solutions, we are well-equipped to help you. Because Develux has years of experience developing custom CRMs that rival the capabilities of tech industry giants, we know exactly what goes into a great solution.
Our custom CRM developers can share tried-and-true techniques regarding software road mapping, design and development of UI/UX, deployment, debugging, and more. We can also ensure that your custom CRM system is completely aligned with your organization’s specifications and compatible with your existing apps.
We’ll take an impartial, objective look at your organization and determine which technologies can improve your business. What’s more, we’ll back it up with a business case study!
At Develux, we understand that there is no one-size-fits-all CRM, which is why we find a CRM that works for YOU.
We’ll explain our technology choices and use layman’s terms to explain how the CRM solution works.
We offer various cooperation models to suit your needs.
We understand how e-commerce and educational organizations can improve their bottom line by making the digital switch.
We provide insights into your CRM platform’s lead tracking, contact management, sales automation, pattern recognition, data analysis, and more.
There are many reasons why you might need consulting for CRM. Here are a few of the most common ones our CRM consultants can solve:
When you get CRM consulting services from Develux, our experts will collect your primary pain points and needs. After careful consideration, they’ll suggest the most effective tech solutions and strategies.
When a CRM system is correctly selected and implemented, your organization’s processes will be elevated, enabling you to achieve your business goals faster. Yet, choosing a CRM software development system that aligns with your organization’s needs is difficult – and migrating data from one system to another can be risky. In such cases, consulting services may be just what you need.
Our CRM consultants will help you determine the best CRM solution for your company, assist in implementation and optimization, and provide consultation on adoption tactics so your employees will be comfortable using the system.
We can get started right away! Just fill out our contact form and let us know about your project. Regardless of what phase you are in, we’re ready to offer CRM professional services. This includes initial implementation, re-implementation, developing custom software, optimization, and recovery.
One thing that CRM consulting companies bring to the table is domain expertise that general software vendors just don’t have. At Develux, our vetted consultants have a strong focus on the e-commerce and education industries. By choosing consulting services with experience in your organization’s vertical market, you’ll get additional creative insights – something that can help set you apart from the competition.
E-commerce CRMs help your business manage analytic data on customers, such as their contact information and purchasing behavior. Education CRMs allow educational institutions to nurture relationships with enrollees and prospective applicants, streamline admissions and marketing processes, address student inquiries, and manage student lifecycles.
Our team achieved remarkable success by completing the CRM project, bringing forth significant enhancements and improvements to the overall system:
Creating a cross-platform Electron application for brand protection allowed to: