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Case Details
Customer expectations:

Our client required an end product focused on ease of use, user privacy, reliability, and security. Our team had to develop a custom CRM solution with an advanced payment management system.

The objective of the project:

To focus on reliability, security, ease of use, and data analysis features.

Challenge:

Develux team needed to integrate several important and complex functions into one synchronized system. To meet this high standard, Develux divided the development into several phases, each addressing a specific aspect of the project.

Solution
  • Integrated with payment gateways such as Paypal, Stripe, or NDA Banks;
  • Provided control of transaction processing;
  • Worked on managing user payment methods and the refund process;
  • Developed an integrated payment system that allowed users to pay with Visa, Mastercard, AmericanExpress, or Discover Network cards.
  • Implemented a system that smoothly accompanies customers through the process.
  • Created admin functions such as transaction monitoring, dispute resolution, refunds, order cancellations, or fraud detection;
  • Organized the opportunity to receive transaction analysis for clients, freelancers, and administrators.
Technologies used:
Django Django
Python Python
Amazon S3 Amazon S3
PostgreSQL PostgreSQL
WebSocket
Result:
  • Our team has improved and simplified customer invoicing operations.
  • The system is reliable, secure, and user-friendly and includes powerful data analysis functions.
  • Our customer now uses various payment gateways, enabling their users to make fast and hassle-free transactions with multiple online payment methods.
  • Platform administrators can enjoy incredible new business features to monitor and manage all aspects of the billing system.
Business Value:
Additionally, our client can leverage the robust analytics capabilities of the updated website to gain valuable insights into user behavior, traffic patterns, and conversion rates. By analyzing this data, they can make informed decisions to optimize their marketing strategies, identify areas of improvement, and ultimately drive increased profitability.
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