Services

After the development of cloud-based call center software to support the sales process with the outstaff service:

• The cloud-based software provided a user-friendly interface and streamlined workflows, simplifying tasks and reducing manual efforts;
• The advanced features and functionalities offered by the call center software allowed the sales team to manage and track customer interactions effectively;
• The powerful software platform attracted and engaged potential customers, expanding the customer base and fostering long-term relationships with clients;
• By incorporating call recording and consent management features, the call center software helped maintain adherence to legal requirements;
• The automation and efficiency provided by the software optimized the sales process, enabling agents to handle more calls, reach a larger audience, and achieve higher sales targets;
• The outstaff specialist provided expertise in areas the client’s internal team lacked and managed to increase their efficiency for this project.

After the successful development of a functional and user-friendly mobile application, notable benefits have emerged, enhancing the experience of users interacting with their digital fireplace:

• Through careful development and optimization, the mobile application ensured smooth and reliable communication between the user’s device and the digital fireplace;
• The intuitive interface and user-friendly features enabled seamless control and adjustment of various fireplace settings, such as temperature, flame intensity, and lighting effects;
• Eradication of restrictions and connectivity issues improved the overall functionality and usability of the application, enhancing user satisfaction and eliminating frustration;
• The visual elements, layout, and navigation have been redesigned to align with the new capabilities and ensure a cohesive and intuitive user experience;
• Thanks to the modular development approach employed, the mobile application offers the flexibility to add new features at any time in the future;
• The application enables easy and intuitive control, enhances the user interface, and offers the potential for future feature enhancements.