Billing-Dispute Manager

Employment Type
Remote Full Time
Department
Fin > DRM
Location
Remote

Requirements

We are Develux, a fast developing IT company which has operated in the US market since 2014. We have 200 + goal-oriented, passionate specialists about what they do and are open to new challenges.


Requirements:

  • Advanced level English
  • Good communication skills
  • Willingness to work with a flexible schedule
  • Attentive to the details


Responsibilities:

  • Detecting fraud customers
  • Verifying customer’s payment methods when needed
  • Processing customer’s withdrawal requests
  • Processing incoming disputes
  • Communication with Customer and Banks, report-responses to customer’s banks
  • Maintaining deadline responses, and keeping organised flow of disputes.
  • Answering Billing-related calls

Benefits

  • Working hours from 16:00 to 00:00
  • Completely remote work possible
  • We work with Apple products
  • Payment of income in USD every 1 of the month + bonus part after probation
  • Compensation of trainings / courses up to 100%
  • English Classes
  • Health Insurance, Sports activities compensation
  • Development in a team of experienced and open-minded professionals who are open to suggestions for process improvement
Reach Out
To Us Now!
Let`s talk
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Need to hire a team quickly to meet your goals? Select Develux as your outsourcing partner.

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